Machine-specific spare parts
The Packserv spare-parts hub organises parts by machine family and exact model so customers can request the correct suggested spares for their equipment.
Wear parts and consumables
Wear parts can include belts, seals, gaskets, blades, rollers, nozzles, bearings, pneumatic components and machine-specific consumables.
Parts request workflow
Customers can select parts, add quantities and send a parts request for review, confirmation and quotation by the service/parts team.
Questions customers ask
Does the spare-parts hub need a separate login?
No. Spare parts are included in the same customer support hub login.
Can customers request parts by machine model?
Yes. Customers select the machine family, choose the exact model and then view suggested spare parts.